Delete your Tynflo account
You can delete your Tynflo account and its data at any time, from the Android app or on the web. Tynflo is operated by Omreki Limited.
In the Android app
- Open the menu and tap Settings.
- Tap Delete account.
- Enter your password, type DELETE, and confirm.
On the web
- Go to tynflo.com/account/delete and sign in.
- Enter your password, type DELETE, and confirm.
If you can no longer sign in, email [email protected] from the address on the account. We will confirm it is you and complete the deletion within 30 days.
What is deleted
- Team members: your login, profile, and sign-in sessions are deleted right away. Business records you created, such as invoices and sales, belong to your employer’s workspace and stay there.
- Workspace owners: the whole workspace is permanently deleted after a 30-day grace period. That includes customers, leads, products, stock, invoices, receipts, payments, expenses, staff records, forms, newsletters, uploaded files, settings, and every team member’s login. You are signed out straight away, and you can cancel during the 30 days by signing in and choosing Cancel deletion.
What is kept
Records of payments you made to Tynflo for plans and modules are kept for as long as tax law requires (currently five years in Kenya). Technical logs are kept for up to 30 days. Nothing else is kept after deletion. See the privacy policy for details.